Click and Collect is now available

Shipping Policy

Fulfilling and Dispatching Orders

We will endeavour to fulfill and dispatch, all in stock items, within 72 hours of receiving the order. Shop.misu.ie dispatches orders Monday to Friday between 9:00am and-5:00pm.  Shop.misu.ie does not dispatch orders during weekends, Bank holidays and Public holidays, and is closed for Click and Collect during this time.

Pre-Order and Custom Designed Products

Pre-order and custom designed items are not available for immediate dispatch. A timeline for purchase and fulfillment of these products, will be outlined in their product description. However, these timelines are subject to change, and customers will be notified of any changes in the timeline for purchase or fulfillment of these products.

Shipping – Ireland

For orders over 500g, within Ireland, we offer a courier rate of €6.00 for a tracked parcel. A tracking reference will be provided with your order and tracking will be available through https://fastway.ie/

As all residential deliveries with Fastway must include a daytime contact number, all orders placed on shop.misu.ie will require an email address and phone number.

For orders under 500g, and subject to size restrictions, we offer standard post at rates for 100g, 250g and 500g. These orders will be delivered by An Post and a tracking number will not be provided.

Shipping - International      

For International Shipping our service provider is An Post and the rates are outlined below:

 

 

 

Standard

Tracked

Europe

Up to 1 KG

€11.50

€19.50

 

Up to 2 KG

€14.50

€22.50

 

 

 

 

North America

Up to 1 KG

€15.50

€23.50

 

Up to 2 KG

€22.50

€30.50

 

 

 

 

 

 

 

 

 

Please note, that tracking numbers are not provided with Standard International post. International shipping can take up to eight weeks, or longer during peak times such as Christmas. Shop.misu.ie is not responsible for any delays in international postal networks, nor is it responsible for any customs that may be charged by your country.

Click and Collect

Shop.misu.ie offers a Click and Collect service, which is available Monday to Friday between the hours of 9:00am – 5:00pm. Customers will receive an email when their order is ready to collect and will be available at:

Mary I Students’ Union Reception,

TARA Building,

Mary Immaculate College,

South Circular Road,

Limerick.

Please note that Click and Collect items must be collected with 48 hours of your collection notification, or the purchase will be refunded and resold. When an order is placed after 3.30pm Monday– Friday, the 48 hours collection period will begin from 9:00am on our next opening day.


 

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